FAQs

Insights on Window and Door Replacement.

1What is a retrofit window?
A retrofit window is a window that is custom made to fit into an existing opening without causing damage to the exterior of the house. It allows for replacement of almost any window at a much lower cost.
2How long do retrofit windows and patio doors take to install?
In most cases, each window can be installed in about one hour. Sliding glass doors usually take about three to four hours.
3Do you sub-contract any of your work?
No, our installers are Pelican employees, and we do not subcontract jobs.
4What is Low-E glass?
A Low Emissivity coating, typically called Low-E, is a coating applied to the glass that has two primary functions: it greatly reduces the transfer of heat, and it blocks much of the UV rays that can transmit through old windows.

There are different recipes of Low-E coatings available. In southern California, the Low-E coatings offered are designed to reflect as much heat away from your house on a summer day since this is our primary energy concern. These coatings also help the window keep heat in the house on colder days. You get the benefit of a cooler home in the summer and a warmer home in the winter.
5Do windows come in various colors?
Vinyl windows now come in two standard colors: white and tan. There are premium finishes available for some brands. Premium colors are a cost upgrade.
6Can I buy only one or two windows?
Yes, we sell as few as one, or as many as you need.
7Will I save on my energy bill?
Although each home is different, you should see a reduction in your heating and cooling costs, especially with performance glass.
8Do you guarantee your work?
Most of the windows we sell come with a full lifetime guarantee. We also guarantee our labor to the original homeowner as long as they own that home.
9What is ENERGY STAR®?
ENERGY STAR® is the government-backed symbol for energy efficiency, providing simple, credible, and unbiased information that consumers and businesses rely on to make well-informed decisions. When windows qualify for ENERGY STAR® certification that must meet certain specifications. These certified products can help you save on your energy costs.
10What Is Title-24?
Title 24 is a collection of energy standards that address the energy efficiency of new (and altered) homes as well as commercial buildings. Since 1978, California residents have been required to meet the energy efficiency standards contained in Title 24, Part 6 of the California Code of Regulations.
11Do you offer free consultations?
Yes, we are glad to visit your home and assess your current windows and doors to determine what upgrades you need. This is completely complementary with no obligation.
12Do you offer specials?
Yes, you can check them out here.

Cities Served

Allied Gardens | Bonsall | Camp Pendletion | Carlsbad | Cardiff by the Sea | Carmel Valley | Clairemont | Del Mar | El Cajon | Encinitas | Escondido | Fallbrook | Fletcher Hills | Kearney Mesa | La Jolla | La Mesa | Lemon Grove | Leucadia | Linda Vista | Lomas Santa Fe | Mira Mesa | Mission Beach | Ocean Beach | Oceanside | Poway | Rancho Bernardo | San Diego | San Marcos | Santee | Scripps Ranch | Spring Valley | Solana Beach | Sorrento Valley | Tierrasanta | Vista
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